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Arrangements of Highways Department's Services

     To align with the Government's announcement that public services will resume under a phased approach, the Highways Department announced today (April 28) its public services will be back to normal from May 4 (Monday).

     The Highways Department will continue to implement various social distancing and precautionary measures, which include introducing flexible working hours and lunch hours, adjusting meeting arrangements and arranging cleansing service contractors to strengthen the cleansing work at different offices.

     For any suggestions, enquiries or complaints on the services, members of the public may continue to call the 24-hour hotline 2926 4111 or call 1823.  Public may also contact Highways Department by email or fax. Details are as follows:

     Email addresses :
     enquiry@hyd.gov.hk (for enquiries)
     complaint@hyd.gov.hk (for complaints)

     Fax numbers :
     2714 5216 (for enquiries)
     2187 2243 (for complaints)